Healtheliving Assessment Frequently Asked Questions

Healtheliving Assessment FAQs

Healtheliving Assessment

The healtheliving assessment is a feature of the My HealtheVet Personal Health Record.

The healtheliving assessment is a Health Risk Assessment (HRA). It asks you questions about your health history and habits. This includes questions about your diet, exercise, your past health, and your family medical history. At the end, you will receive a personalized report. The report indicates your current health status. It also suggests changes you can make to improve your health and reduce risks of major diseases in the future.

Are there requirements to use the healtheliving assessment?

Yes. To use the healtheliving assessment, you need to have a My HealtheVet account. For more information about the different account types and what you can view, visit My HealtheVet Account Types. If you do not have a My HealtheVet account, take time and Register Today.

If you are enrolled in the VA health care system, you may want to upgrade to a Premium account. This gives you full access to all the features My HealtheVet has to offer.

How do I access the healtheliving assessment?

Select the healtheliving assessment link on the home page
Select the Continue HealtheLiving Assessments button
Select the Start New Assessment button
Continue

Is there anything I need to know before I take the healtheliving assessment?

You will need to know information about your health and health history. You will be asked questions about your health choices and history. For example, there are questions about what you eat and your physical activity. You are also asked about your immunizations, whether you smoke and other choices that affect your health status. You will also be asked about your health history. Although not required, having your immunization record and cholesterol test results on hand and knowing your blood pressure will be helpful.

How long will it take me to complete the healtheliving assessment?

It will probably take about 20 minutes to answer the questions. After you submit your answers, you will receive your Summary Report and a more detailed Full Report. You can read these reports on the computer screen, save them to your computer, and print them out.

Do I need training to do a healtheliving assessment?

No. The healtheliving assessment is easy to follow. You just select Track Health and you are on your way. Remember to answer every question. If you need to stop before completing the questions, you can save your answers and return on another day to finish the assessment.

What are the benefits of doing a healtheliving assessment?

You will receive a personalized health report that tells you about your current health status
You will be aware of your risks of developing major diseases in the future if you continue your current habits
You will find ideas for changes that you can make to improve your health now and in the future. Even making a few small changes now can have a big impact on your future health
On the Summary Report, you can select health recommendations and observe the impact on your health if you make these changes
You can save and print the report to discuss with your health care team at your next appointment
Your health care team can use this report to help create a personalized health plan to help you achieve your goals

Will I get a health report after I complete the healtheliving assessment?

Yes, you will get two customized reports at the end of the assessment:

The first is a one-page Summary Report. This interactive report lets you check boxes that show how small changes can improve your health. You can also select the information button to learn more about each topic
The second report is the Full Report. This report is divided into 16 topics by health risk and lifestyle choice. It provides greater detail and links to additional resources

How soon will I be able to view my reports?

After you submit your answers, it takes a few seconds to analyze your information. Then you will be able to view your reports right away.

Can I print a copy of my healtheliving assessment and reports?

You may print out both the Summary and the Full reports. To do this, simply select the Print link at the top of each report.

Are others able to view information in my healtheliving assessment?

Only you will be able to view your answers. Your personalized health report is just for you. You may choose to share it with your health care team, but that is your choice. The purpose of the healtheliving assessment is to provide a way for you to privately view the impact of your health habits and choices - now and in the future.

Is my information protected, secure, and private?

Yes, your information is protected, secured and completely confidential. Important to Note: You are responsible for protecting your personal information you print out or download. It is important to protect your information. Protect this information the same way you would protect your banking or credit card information. Do not leave your printed information on a printer. Do not save your downloaded information to a public computer. When using a public computer, save your information to a CD and/or thumb drive. Remember to take the CD or thumb drive with you when you finish. You should never send an email that contains personal health information. This is because email is not secure.

Why should I share my healtheliving assessment report with my VA health care team?

You become a partner with your health care team when you share your health information. Your healtheliving assessment may provide them with important information about you. Together, you can identify health goals you are able to achieve. They may also help address any questions you may have about your current health status and your disease risks.

How do I share the results of my healtheliving assessment?

You may print a copy of your Summary and Full reports after you complete the assessment. During your next appointment, take your printed copy of your reports to share with your health care team.

Can I email my provider the results of my healtheliving assessment?

The healtheliving assessment tool does not email your health reports to your VA health care team. You can print a copy of your reports and take them to your next appointment. You may also save the reports to your computer.

Important to Note: You should never send an email that contains personal health information. This is because email is not secure. Learn more about Protecting Your Personal Information.

Will information from my VA health record or from my My HealtheVet account appear in the healtheliving assessment?

Yes, it may.

You may notice that some areas on your assessment are prefilled. This is information that may come from your VA health record or My HealtheVet. Prefilled information may include your name, gender, and date of birth.

If you have a My HealtheVet Premium account, it may display information that comes from your VA health record. This may include your height, weight, blood pressure, and cholesterol values.

Am I able to save my healtheliving assessment?

Yes, you may save it on your desktop computer or on a mobile storage device, such as a flash drive. To save, simply go to the top of the Summary Report or Full Report and select the word Save located next to the icon.

Please be aware: The reports are in PDF file. Anytime you open/download a PDF file you create a temporary file on the computer you are using. Your healtheliving assessment can be visible to other users of this computer. Learn more about Protecting Your Personal Information.

What happens if I stop before I complete the entire healtheliving assessment?

The answers you already entered will be saved. Just select the Save & Exit button to leave and come back later. You have a whole month to complete your assessment. The next time you log in, you will be given the option of completing the assessment you already started.

What is the Assessment History?

The Assessment History provides a list of the assessments you have already completed. You may view, save, and print previous assessments. It will also show you if you have an assessment that has been started and is waiting to be completed.

How do I find an assessment I have complete, so I can print a copy or save it to my home computer?

In the upper right corner of the screen, select Assessment History. This will show you a screen that lists all of the assessments you have completed. Select the link View Save Print for the assessment desired. Then you may print a copy and/or save it to your computer.

How can I find an assessment I started but did not finish?

You may have waited too long to finish your assessment. Once you start, you have 30 days to complete your assessment. If you do not come back within this time period, your assessment is considered out-of-date and it will be deleted. You should start a new assessment and enter more recent information.

How often should I do a healtheliving assessment?

Complete a new assessment each year. Doing this will show you your progress over time. If you are making some major changes in your health habits, you might find it helpful to complete an assessment after six months.

Each time I do a healtheliving assessment will I have to answer all the questions again?

No, if you have already completed a healtheliving assessment, many of your previous answers will be prefilled in your next assessment. So your second assessment will go much faster. If you have completed an assessment before, you can just review your previous answers and make changes as needed. Some questions will ask you for new responses, just to assure that your reports are based on your most current information.

Where can I learn more about a health condition(s) I may be at risk for?

Go to the About tab. Here you can find additional resources such as Learn More, Frequently Asked Questions, User Guides, etc.
Use the Medical Library to find information on prescription drugs, over-the-counter, supplemental and herbal medications. You can also find information about specific health conditions. The Medical Library has in-depth information about health issues as well and what you can do to prevent illness and stay healthy.
If you still have questions or would like additional information, your health care team and/or Pharmacy may be able to help. You can contact them by phone or during an upcoming appointment. If you have a My HealtheVet Premium account, you can use Secure Messaging to send a question to your VA health care team.

What do I do if I have questions about the healtheliving assessment?

If you need help concerning how to respond to a question: First select the information button. This may answer your question. If you have concerns about information in your report, you should contact your health care team

Who do I contact if I have a technical problem with the healtheliving assessment feature?

If you need technical assistance with the healtheliving assessment feature, please contact the My HealtheVet Help Desk:

You can send us details using the Contact Us form. Our goal is to reply to you by the next business day.
Or call us directly at 1-877-327-0022 Monday-Friday, 7:00 a.m. -7:00 p.m. (Central Time) or, 1-800-877-8339 (TTY).

Updated March 16, 2020