General FAQs
Terms and Conditions
What are Terms and Conditions?
The Terms and Conditions is an agreement between My HealtheVet and its users. The agreement defines the rules and requirements for using the site. It includes how My HealtheVet conducts business and lists the services offered. It also explains how your personal information will be used.
Why are Terms and Conditions important?
Terms and Conditions explain My HealtheVet services and products and how they can be used. It also describes consequences for misuse. Before using My HealtheVet, users have the opportunity to read the Terms and Conditions and decide if they agree to accept them in order to use My HealtheVet. If so, they can select AGREE to the terms for use.
Do the Terms and Conditions apply to everyone?
The Terms and Conditions is an agreement between My HealtheVet and its users. It applies to anyone who wants to register for a My HealtheVet Basic or Premium account and create a Personal Health Record. The agreement must be accepted before you can use the services My HealtheVet offers.
What happens if I choose not to accept the Terms and Conditions?
If you choose NOT to accept the Terms and Conditions, you will not be able to register for a My HealtheVet account.
If I choose not to accept the Terms and Conditions can I come back later and accept them?
Yes, you can do this when you complete your registration.
Can I print a copy of the Terms and Conditions?
Yes. Select Terms and Conditions at the bottom of any page on My HealtheVet and then click on the download button.
Updated September 15, 2021