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How can I attach a file to a Secure Message?

  • Select the Add Attachment link on a new Secure Message or on a Secure Message that you are replying to.

  • Select the file you would like to attach.

  • Select the Attach button.

Note: If you are unable to attach a document to a Secure Message:

  1. Check your browser settings to be sure JavaScript is enabled.

  2. Use a browser other than Microsoft Internet Explorer 11 such as Chrome or Fire Fox.

  3. Confirm that your document meets the requirements for size and type.

  4. If your problem persists, please contact the My HealtheVet Help Desk.